HIPAA Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
When this Notice of Privacy Practices (“Notice”) refers to “we” or “us,” it is referring to Easy Trim Health and all the pharmacists and telemedicine providers who deliver health care services through our platform. We are required by law to maintain the privacy of your protected health information (“PHI”), follow the terms of this Notice, and notify affected individuals in the event of a breach of unsecured PHI. This Notice explains how we use and disclose your PHI, your rights regarding your PHI, and how we comply with HIPAA and related regulations.
How We Use and Disclose Your PHI
We use and disclose your PHI in the following ways:
For Treatment: To provide prescription and supply services, including coordination with partner pharmacies and telemedicine providers.
For Payment: To process payments for services and prescriptions, including contacting your health plan for prior approval or coverage information.
For Health Care Operations: To manage and improve our services, including quality assessments, compliance audits, and performance evaluations.
Prescription Reminders and Treatment Alternatives: To contact you about prescription refills, treatment options, or health-related services that may interest you.
Shipping Medications: To ensure your medications are securely delivered to the address you provide.
We may also use or disclose your PHI as required by law or for the following purposes:
To public health authorities for disease control and prevention.
To comply with judicial or administrative orders, subpoenas, or other legal requirements.
To report abuse, neglect, or adverse events associated with medications.
To avert a serious threat to health or safety.
To comply with laws governing workers’ compensation claims.
How We Protect Your PHI
We take the following steps to protect your PHI:
Encrypting all electronic PHI (ePHI) transmitted through our platform.
Using secure communication channels for telemedicine visits and prescription orders.
Limiting access to PHI to authorized personnel only.
Implementing multi-factor authentication for accessing patient portals.
Your Rights Regarding Your PHI
You have the following rights concerning your PHI:
Access and Copies: You can access, inspect, and request a copy of your PHI, including electronic records.
Request Restrictions: You can request limits on how we use or disclose your PHI; however, we are not required to agree to all requests.
Confidential Communications: You can request that we communicate with you through alternative methods or locations.
Amendments: You can request corrections to your PHI if you believe it is inaccurate or incomplete.
Accounting of Disclosures: You can request a list of disclosures of your PHI made by us, excluding those made for treatment, payment, or health care operations.
Breach Notifications: You will be notified if there is a breach of your unsecured PHI.
Telemedicine-Specific Practices
Easy Trim Health uses telemedicine to provide convenient access to GLP-1 prescriptions and related services. We ensure compliance with HIPAA and state laws by:
Using secure video and communication platforms for consultations.
Encrypting all data transmitted through our telemedicine platform.
Verifying patient identities to ensure secure access to medical records.
Prescription Handling and Shipping
We work with partner pharmacies to dispense and ship prescription medications securely.
Medications are shipped in discreet packaging, and we use reliable carriers to minimize delivery issues.
If your package is lost or damaged, we will work with the carrier to resolve the issue and reship your order if necessary.
Contact Information
If you have questions about this Notice or wish to exercise your rights, please contact:
Privacy Officer, Easy Trim Health Email: [email protected]
If you believe your privacy rights have been violated, you may file a complaint without retaliation with:
Secretary of the Department of Health and Human Services 200 Independence Avenue SW Washington D.C. 20201
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